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Frequently asked questions
Track your order via the email we send you when you order the product. If the product order is lost after the expected time, you can contact us for a refund
We will refund in the following cases
- For defective products such as torn or damaged products due to transportation
- Because we sent the wrong product to you
- Products will not be returned if you order the wrong size, we always have tips for your size
We prepare the packaging within 1 to 2 days. We will send the order to the shipping unit as quickly as possible.
- Product shipping time in the US is usually 3-8 days.
- The rest of the world from 7-18 days
Depending on where you live. Sometimes it may be slower than expected due to epidemics, weather or shipping units.